Shipping & Delivery Times

At Audioplay, quality, service, and reliability are paramount. That's why we ensure a careful and transparent shipping process, ensuring your order arrives quickly and safely.

Delivery time within the Netherlands & Belgium & Germany

All orders are processed and shipped with care.
Our standard delivery time is:

1 to 3 working days

We work with reliable carriers like PostNL and DHL. The final delivery time depends on the carrier and the workload.

 

International Delivery Times

We ship worldwide. Below you will find the average delivery times per region. All orders are shipped with track & trace.

European Union 

Delivery time: 2 – 5 working days

Applies to, among others:
Denmark, France, Spain, Italy, Austria, Poland, Sweden and other EU countries.

Shipping information:

  • Shipping via PostNL, DHL or local partners

  • Delivery on working days (Monday to Friday)

United Kingdom

Delivery time: 4 – 7 working days

  • Track & trace is always provided

United States

Delivery time: 4 – 10 working days

Shipping information:

  • Shipping via international couriers

  • Customs inspections may affect delivery time

Australia

Delivery time: 5 – 12 working days

Shipping information:

  • International shipping with track & trace

  • Delivery time may vary by region within Australia

General information

  • Delivery times are indicative

  • Delays may occur during holidays or busy periods

  • You will automatically receive a shipping confirmation with track & trace

Orders placed between Thursday and Sunday

Orders placed from Thursday onwards will be processed after the weekend.
The expected delivery time is:

  • Ordered on Thursday → delivery on Monday or Tuesday 

  • Ordered on Friday → delivery on Tuesday or Wednesday

  • Ordered on Saturday → delivery on Tuesday or Wednesday

  • Ordered on Sunday → delivery on Tuesday or Wednesday

Orders placed Monday through Wednesday are usually delivered within 1 to 3 working days.

Processing and shipping

  • Orders that Monday to Wednesday before 5:00 PM have been placed, will be processed on the same or the following working day.

  • Orders placed on Thursday through Sunday will be processed on Monday.

  • After sending you will automatically receive a Track & Trace code, which allows you to track your order at any time.

Postage costs

  • Within the Netherlands, Belgium and Germany we use free shipping 

Delays in delivery services

Although Audioplay ships quickly, delivery service may experience delays due to:

  • busy at PostNL or DHL

  • public holidays

  • extreme weather conditions

  • incorrect address information

In case of delays, we will always assist you in tracking your package and resolving delivery issues.

Customer service

Do you have questions about shipping, delivery or Track & Trace?
Our customer service is happy to help you via:
info@audioplay.nl
Available on weekdays from 8:00 AM to 5:00 PM.